Medical Risk Assessment
Making sure you're covered...
Cega Travel Insurance assists underwriters in optimising premiums and reducing claim ratios. Through expert assessment by skilled medical interviewers, appropriate insurance solutions are also offered to referred individuals.
Our "medical risk assessment" helpline and online retrieval enables medical history identification of referred cases. Structured and objective questioning formats build customer relations whilst establishing case background and detecting anomalies.
Our "white label" service means we respond to callers under your brand name and operate within the terms of your policies.
With an optimised staffing ratio and over 85% of calls being picked up within 20 seconds Cega operates a highly efficient service meeting and exceeding all accepted industry benchmarks.
Referrals are screened within three to four minutes so that bookings can be completed without delay.
Risk assessment